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Care Sector

The Care Quality Commission (CQC) is the authority who monitor the Care Sector within the terms of The Health and Social Care Act 2008. Along with The Data Protection Act 1998 there is a need to retain Accounts, Care plans, Employers Liability Certificates etc. As important, is that records are” readily available”.

Secure retention and access to records is what Filofile provides for the Care Home Sector

“We selected Filofile to archive our files following an extensive review of the options based on the overall competitiveness of their offering.  We have found them to be professional and very responsive to requests.  In particular the 2 hour recovery does work as I found out to my benefit when the chair of our trustees requested a file to be available for a meeting at very short notice. Overall I would highly recommend Filofile for any organisation looking to sort out their long term archiving.” … Tim Jenkinson, Finance Director, Brunelcare, Bristol

The Care Quality Commission states that Care Home Providers must manage risk through effective procedures about records:
People who use services can be confident that their personal records for
their care, treatment and support are properly managed because:
People who use services can be confident that:

● Their personal records including medical records are accurate, fit for
purpose, held securely and remain confidential.
● Other records required to be kept to protect their safety and wellbeing
are maintained and held securely where required.

This is because providers who comply with the regulations will:

● Keep accurate personalised care, treatment and support records
secure and confidential for each person who uses the service.
● Keep those records for the correct amount of time.
● Keep any other records the Care Quality Commission asks them to in
relation to the management of the regulated activity.
● Store records in a secure, accessible way that allows them to be
located quickly.
● Securely destroy records taking into account any relevant retention
schedules.

Filofile provides the complete document management service;

● Collection of records and documents
● Registration and indexing of records and documents
● Easy retrieval of records and documents
● Secure storage of records and documents
● Confidential destruction of records and documents
● Compliance with the Data Protection Act

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